Smart Operations Platform for Family Entertainment Centers
Discover the future of FEC operations and maintenance with FEC SmartMaintain unified O&M applications.
A Smart Solution for Seamless Theme Park Management
We are a team of Family Entertainment Center (FEC) and theme park professionals based in Doha, Qatar. Our team has diverse expertise in FECs and theme parks, including F&B, ride operations, hard and soft services, engineering design, fit-out work, refrigeration plant O&M, marketing, and HSSE.
As owners and operators of three theme parks in Doha, Qatar, we recognized the need for a robust and reliable Computerized Maintenance Management System (CMMS) to help us manage our operations. However, commercially available CMMS platforms did not meet our specific requirements as an FEC operator. As a result, we decided to custom-build a CMMS platform tailored to our needs, launching it in our own theme parks and continuously refining it in a live environment.
Our technology team continues to receive operational feedback from the technical rides team and park operators, continuously building on the platform and adding new features. We have made it a priority to keep the system user-friendly and manageable, so you don’t pay for modules and features you may never use.
For more established FECs and theme park operators who require advanced analytics and features, the system offers the capability to add enhancements or customizations as needed. Our technology team is available for consultation.
Seamless Integration for Smarter Operations
Seamlessly connect systems, people, and processes for comprehensive insight into operations and maintenance across your facility.
Corrective Work Order Management
Preventive Maintenance
Asset Management
Downtime management
Facility Management
Inspections
Utilities Consumption Management
Rides management
Dashboards and Reports
Milestones management
Basebuild modifications Management
Inventory Management
Desktop or App based
Connected FEC
Track and manage energy consumption efficiently with the following features:
- Meter Reading Entry & Graphical Representation – Monitor usage in real time.
- Billing Logs – Keep track of utility expenses.
- Planned vs. Actual Consumption – Compare expected energy use with actual usage.
- Per-Meter & Per-Facility Analytics – Gain deeper insights into energy efficiency.
- Customizable Data Views – Select timeframes and parameters for analysis.
Work Order Management
- User-Friendly Submission: Staff can submit work requests through the Web Portal or App.
- Real-Time Tracking: Monitor requests with unique tracking numbers and receive completion notifications.
- Aging Analysis: Identify bottlenecks and resolve inefficiencies.
- Technician Performance Evaluation: Assign work requests and assess service quality.
- Emergency Work Requests: Flag high-priority issues (e.g., health & safety or revenue impact) for immediate technician action.
Real Results, Real Impact
FEC SmartMaintain has completely transformed how we manage operations. It has streamlined our maintenance processes, improved efficiency, and enhanced our ability to provide top-tier experiences for visitors.
The user-friendly platform is a game-changer, enabling us to efficiently manage everything from asset tracking to service requests. It’s an essential tool for any modern FEC.
FEC SmartMaintain has significantly improved our operational efficiency and maintenance management. The platform’s ability to centralize everything in one place has made it easier for us to track assets, manage service requests, and ensure seamless operations across the park.
Rexell Lomat Monterey
FEC SmartMaintain has completely transformed how we manage operations. It has streamlined our maintenance processes, improved efficiency, and enhanced our ability to provide top-tier experiences for visitors.
Saqeeb Iqbal Shaikh
The implementation of CMMS for our critical building systems has significantly improved our systems uptime. The automated milestone tracking and scheduling feature ensures timely certificate renewals for life safety systems from authorities having jurisdiction. Additionally, the system's user-friendly interface has enhanced team productivity, making operations more efficient and streamlined.
Kiran Kumar Puli At Angry Birds World Park, we rely on the FEC Smart Maintain maintenance application to keep our Ride Operations running smoothly. It helps us manage PPM, CM work orders, inventory control, and work assignments efficiently. One of the best features is inventory tracking, which lets us monitor stock movements and ensure critical spare parts are always available, reducing downtime. Plus, the automated license renewal reminders help us stay compliant without missing deadlines. Overall, this system makes maintenance planning easier, improves efficiency, and keeps everything running reliably.
Shihabudheen Obaid Since implementing FEC SMART MAINTAIN, it has helped us with our facilities management, breakdown rootcause analysis has become easier. Technical team's efficiency has been enhanced by reducing the manual work assignments. Utilities consumption analytics such as planned v/s actual consumption has resulted in cost savings for my department. One of the best features is inventory tracking, which lets us monitor stock movements and ensure critical spare parts are always available, reducing downtime. Plus, the automated license renewal reminders help us stay compliant without missing deadlines. Overall, this system makes maintenance planning easier, improves efficiency, and keeps everything running reliably.
Engineer EltomFEC SmartMaintain FAQs
Our pricing is tailored to your specific operational needs, ensuring you only pay for the features that add value to your facility. Contact us today, and our team will provide a customized quote based on your requirements.
Yes, FEC Smartmaintain will manage the software implementation process and accommodate any customizations required to align with your specific processes.
FEC Smartmaintain is a powerful cloud-based platform, specifically engineered to scale with your organization, offering more than a conventional facility management system.
Yes, we have a local support team in Doha that assists customers in the UAE, Saudi Arabia, Kuwait, and Qatar.
We take data security very seriously. That's why we have been audited for industry standards certifications such as ISO 27001, ISO 27017, ISO 27018, ISO 27701 and compliance with the SOC 2 Type II
Yes, FEC Smartmaintain offers support through a dedicated team available via email and phone, ensuring assistance based on your specific needs.
FEC SmartMaintain has completely transformed how we manage operations. It has streamlined our maintenance processes, improved efficiency, and enhanced our ability to provide top-tier experiences for visitors.
Jacoby Jacob Operations Manager